Visamundi
Documents · Digital arrival card

The digital arrival card, filled in, checked and the QR code delivered before your flight

Singapore, Thailand, Malaysia, India: the old paper landing card you used to scribble on the plane is gone. It has been replaced by a mandatory digital arrival form, to be filed online before you reach the border. Visamundi fills it in for you from your passport, checks it, generates the QR code in the right window and sends you reminders right up to departure day.

QR readyOCR pre-fillD-3 / D-1 reminders
Arrival CardsQR ready
ARC
QR generated before the flight
72h
J-3
J-1
J
🇸🇬SQ 335 · CDG–SIN

Why this card

A quiet document, yet now unavoidable at the border

For decades, the arrival card was just a piece of cardboard handed out by the crew, filled in with a pen between two bouts of turbulence and passed to the border officer on landing. Those days are over. A growing number of countries have switched to a fully digital arrival form, to be submitted online yourself within a precise window before the flight. No more cardboard, no more queue to grab a slip, but a new requirement: having validated the form and presented your QR code at the right moment.

This form remains a document in its own right. It declares your identity, your flight, your address on site and, depending on the country, health or customs information. The authorities use it to speed up checks, cross-reference data and prepare your admission before you even land. A forgotten arrival card means a traveller stuck at the immigration desk, sent off to a kiosk to fill in the form in a hurry, sometimes in a language they do not master, while the queue builds up behind them. And when travelling as a family or group, one person being held up delays everyone, because the card is strictly individual.

The difficulty lies in the diversity: each country has its own card, its own name, its own filing window and its own official site. Singapore's SG Arrival Card has nothing to do with the Thailand Digital Arrival Card, which differs from Malaysia's MDAC. The forms regularly change format, mandatory fields and address. Visamundi tracks these changes country by country, fills in the right form on the right portal, within the right window, and hands you back a QR code ready to scan, without you having to understand the quirks of each administration.

On top of this diversity comes a recurring trap: the proliferation of unofficial sites that imitate government portals, charge unjustified fees and collect personal data with no guarantee. A traveller in a hurry searching for their form in a search engine often lands on these intermediaries before the genuine site. We work exclusively on official portals, which removes this fraud risk while ensuring the card will actually be recognised at the border. It is also a matter of peace of mind: you never pay twice and your information does not get lost along the way.

Finally, the arrival card is part of a wider journey. It comes after the visa, after any electronic travel authorisation, after booking the flight and the accommodation. It is often the last link, the one people forget because it seems incidental, and it is precisely the one that blocks the crossing. By handling the arrival card in the same flow as the visa, we remove that blind spot: a single point of contact makes sure each document is ready, consistent and filed at the right moment, from the quote to the entry stamp.

72h
QR generated before the flight
100%
Fully digital process
66
Visamundi destinations covered
0
Paper slip to fill in

How it works

From your passport to the QR code, in four steps

You give us the information once; we handle the form, the filing window and the reminders right up to departure.

  1. 01
    J-3

    Send us your passport and flight

    We read your passport by OCR and capture your dates and point of entry. No tedious retyping on your side.

  2. 02
    J-3

    We identify the right card

    Depending on your destination and nationality, we determine the exact arrival form and the applicable filing window.

  3. 03
    J-1

    Filing within the official window

    The form is filled in, checked and submitted at the right time, usually 72 hours before the flight, on the official portal.

  4. 04
    Jour J

    QR code and reminders until departure

    You receive your QR code ready to scan, with D-3, D-1 and departure-day reminders so nothing is forgotten at the border. If your trip changes, we update the form and regenerate the code in time.

Coverage

The main digital arrival cards

An overview of the most requested forms and their filing window. The rules change regularly: we keep the detail up to date for each flight.

Singapore
Digital card
SG Arrival Card (SGAC)
Window
72h before arrival
Thailand
Digital card
Thailand Digital Arrival Card (TDAC)
Window
72h before arrival
Malaysia
Digital card
Malaysia Digital Arrival Card (MDAC)
Window
Before departure, up to 72h ahead
India
Digital card
Arrival and customs form
Window
Before landing
Sri Lanka
Digital card
Digital arrival card
Window
Before departure
Indonesia
Digital card
Electronic customs declaration
Window
72h before arrival

Non-exhaustive and evolving list: new destinations switch to the digital arrival card every year.

See all covered destinations

Our approach

Four pillars to cross the border without a hitch

From country-by-country regulatory monitoring to bundling with the visa, here is how Visamundi secures your digital arrival card.

01

A mandatory digital card, unique to each country

Each destination imposes its own arrival form, with its fields, its name and its official portal. We identify the exact card required for your flight and keep its changes up to date. A form that was valid last year may have changed fields or address today: our monitoring spares you these nasty surprises.

  • SG Arrival Card (Singapore), Thailand Digital Arrival Card, MDAC (Malaysia), Indian form and beyond
  • Constant monitoring of mandatory fields, filing windows and portal changes
  • The right form chosen for your nationality, your flight and your point of entry
  • A list of destinations that grows every year, tracked country by country
SingapourThaïlandeMalaisieIndeIndonésieCorée du Sud
02

OCR pre-fill and data accuracy

Most errors come from a typing mistake: a misspelled name, a transposed passport number, a date in the wrong format. We start from your passport to remove that risk.

  • OCR reading of the passport to capture name, number and dates without manual retyping
  • Consistency checked between the form, your ticket and your travel document
  • Address on site, flight and stay dates verified before submission
  • Human review of the sensitive fields before the final send
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DOE<<JANE
12AB34567
03

QR code and timing: generated at 72h, push reminders

A perfect arrival card filed at the wrong time is useless. We manage the filing window and deliver the QR code ready to present at the right moment.

  • Submission within the official window, often 72 hours before the flight
  • QR code generated and sent as soon as it is validated, ready to scan at the border
  • Automatic reminders D-3, D-1 and on departure day
  • QR kept and available offline, with no need for a connection on arrival
04

Visa and arrival card bundled in a single journey

The arrival card never replaces the visa: it is added to it. Our funnel brings both processes together so nothing is missing on departure day. This avoids the classic scenario where the visa is in order but the card forgotten, or the other way round, which holds everything up at the desk.

  • Visa and arrival card handled in a single journey, with no double entry
  • Verification that the right visa accompanies the card for your destination
  • A single point of contact for both documents, from quote to border
  • Coordinated deadlines so one document never arrives late behind the other

Without preparation

What turns an arrival into a nasty surprise

The four situations travellers most often face when a digital arrival card is poorly anticipated.

Card forgotten at the border

You reach immigration without a validated form. The officer sends you to a kiosk or a counter, the crossing turns into a wait, and the risk of refusal or delay becomes real. After a long flight, with luggage to collect and a connection to catch, it is the worst moment to discover the form.

A changing form in the local language

The official portal changes its fields, address or interface, sometimes with no English version. You get lost between the mandatory sections and the ones that do not concern you, and the slightest typing error blocks submission.

The 72h window missed

Many cards only open 72 hours before the flight. Too early, the form is refused; too late, you discover it at the airport. Without a reminder, the right window slips by unnoticed.

Confusion with the visa

People think the arrival card replaces the visa, or the other way round. They are two separate documents: arriving with one but not the other risks a denied boarding or a turn-back at the border.

Who it's for

Who benefits from delegating the arrival card

From the tour operator handling groups to the executive chaining flights, the digital arrival card concerns everyone.

Tour operators

Your clients arrive with the QR code in their pocket, ready to scan. You avoid group hold-ups at immigration and complaints over a forgotten form.

Airlines

Fewer refusals at the gate and at the border over a missing arrival card, and a smoother passenger experience all the way to the point of entry.

Independent travellers

You travel alone or with family without wanting to decode each official portal: we fill in the right form and remind you of the right window, so you can focus on the trip rather than the paperwork.

Corporate travellers

For back-to-back business trips, the arrival card is handled upstream for each employee, without mobilising the traveller the day before the flight. Travel managers keep a clear view of who is covered for which destination.

Trust

Your travel data handled seriously

An arrival card contains sensitive personal information: identity, passport, address on site. We protect it at every step.

See our privacy policy
  • Official portals only

    Your forms are filed on the official portals of the relevant authorities, never through dubious intermediaries.

  • Encrypted data

    Your passport and travel information is transmitted and stored securely, only for as long as the process strictly requires.

  • GDPR compliance

    The processing of your data complies with the GDPR: clear purpose, limited duration, guaranteed right of access and deletion.

  • No data resale

    Your data is used solely to fill in your arrival card and your visa. It is never passed to third parties for commercial purposes.

Visamundi mascot in relax mode
On the Singapore stopover, everyone was hunting for a kiosk to do the arrival card, and the queue was getting longer by the minute. I already had my QR code, received three days earlier with a clear reminder: one scan, and I walked straight through while others were still typing.
Julien R. · Independent traveller, back from South-East Asia

FAQ

Frequently asked questions

Do I still need a visa on top of the arrival card?+

Yes, in most cases. The digital arrival card and the visa are two separate documents that never replace each other. The card declares your identity, your flight and your address on site; the visa authorises your entry and stay. Depending on the destination, you may need a visa, an electronic travel authorisation or be exempt, but the arrival card is still required in addition. Our funnel offers both together so nothing is missing at the border.

When should I fill in the arrival card?+

It depends on the country, but most cards open within a precise window before the flight, often 72 hours before arrival. Filed too early, the card is refused; filed too late, you discover it at the airport. We track the official window for your destination, submit the form at the right moment and send you D-3, D-1 and departure-day reminders so the right window never slips by.

What happens if I arrive without an arrival card?+

You risk being stuck at the immigration desk and sent to a kiosk or counter to fill in the form in a hurry, sometimes in a language you do not master, while the queue builds up. In some cases, the absence of a card can cause a significant delay, or even a refused crossing. Preparing the card in advance, with its QR code ready to scan, avoids this situation entirely.

Is the digital arrival card paid for?+

Filing the arrival form with the authorities is generally free. Visamundi charges for its support service: OCR reading of your passport, identifying the right card, filling in and checking the data, submitting within the right window, generating the QR code and the reminders until departure. When the card is bundled with a visa, the funnel brings both processes into a single journey and the quote details each item.

How does the QR code work?+

Once the arrival card is validated by the administration, a QR code is generated. It summarises your submission and lets the border officer retrieve your declaration in a single scan. We send you this QR code as soon as it is validated, usually within the 72-hour window before the flight. It stays available offline, so you can present it even without a connection on arrival. In practice, on landing you show the QR code from your phone or a printout, the officer scans it, and the crossing takes a few seconds instead of several minutes of on-site typing.

Which destinations require a digital arrival card?+

Singapore with the SG Arrival Card, Thailand with the Thailand Digital Arrival Card, Malaysia with the MDAC, India with its arrival and customs form are among the main ones. The list grows every year, as more and more countries drop the paper slip in favour of a digital form. Some destinations even combine several separate declarations, for example an arrival card and a distinct electronic customs declaration, to be filed in different windows. We track these changes country by country, identify each exact card required for your flight and make sure no declaration is forgotten.

Do you have to fill in the card for every traveller in a group?+

Yes, the arrival card is individual: each traveller, including children, must have their own declaration. For groups, families, tour operators or corporate trips, we handle all the cards upstream, each tied to the right passport and the right flight, so everyone crosses the border without a hitch and without a group hold-up.

What happens if my flight details change after submission?+

A change of flight, date or point of entry can make an arrival card obsolete, because it declares exactly those details. If your trip is modified after submission, let us know: we update or re-file the form within the right window and regenerate the matching QR code, so the card stays consistent with your ticket on departure day.

Arrive at ease

Your arrival card ready, your QR code in pocket, your visa coordinated

Give us your passport and your flight: we fill in the right form, manage the filing window and deliver the QR code, with the visa if needed, in a single journey.