Abroad, appendicitis, a broken leg on the slopes or food poisoning can cost tens of thousands of euros and spiral into an administrative nightmare. With our partner Chapka, take out the Cap Assistance 24h/24 policy (VYV assistance) in minutes: medical expenses up to €1,000,000, repatriation at actual cost, and a certificate issued instantly for your visa application.
In partnership with Chapka
Cap Assistance 24h/24 policy, distributed by Chapka with VYV Assistance support.
Why insure
Outside Europe, your national health card is worthless. A hospital stay in the United States routinely runs into tens of thousands of dollars, payable upfront; a medical repatriation by air ambulance from Asia can exceed €80,000. Without a dedicated policy, you front the money, then fight to be reimbursed.
That is exactly what travel insurance covers: on-site medical and hospital costs, repatriation, a medical team reachable around the clock, civil liability if you cause damage, and compensation for your baggage. The Cap Assistance 24h/24 policy bundles these guarantees into a single document, with an assistance platform that arranges care and advances costs to hospitals where possible.
Beyond peace of mind, insurance is often a condition of entry: most Schengen consulates, along with many countries (Cuba, Russia, certain student or long-stay visas), require a certificate proving medical and repatriation cover. At Visamundi, we deliver that certificate instantly, in the format administrations expect.
Without insurance
The four situations the assistance platform sees most often, and their real cost without cover.
Unplanned hospitalisation
A night in intensive care in the US exceeds $10,000. The hospital demands a payment guarantee before admitting the patient.
Medical repatriation
A return by air ambulance from Asia or Africa runs into tens of thousands of euros, logistics included.
Visa denied, no certificate
A Schengen file or long-stay visa rejected because the insurance certificate is missing, or covers the wrong amount or duration.
Civil liability
An accident you cause abroad: without cover, the bodily or material damage is yours to pay.
The guarantees
The main amounts of the Cap Assistance 24h/24 policy. Full terms and exclusions are set out in the information notice provided by Chapka before subscription.
Travellers up to 75 years old inclusive, residing in the European Union (incl. French overseas territories) and affiliated to a social security scheme, subscribing before departure. Medical expenses vary by the trip's geographic zone. Full terms and exclusions in the information notice provided by Chapka.
Contractual documents
Before subscribing, read the general terms and the information notice: exact amounts, deductibles, exclusions and conditions are set out in full.
The policy
One policy, distributed by Chapka with VYV Assistance support, covering health, repatriation, liability and your belongings.
The heart of the policy: cover for medical and hospital costs incurred on site following a sudden, unforeseeable illness or an accident.
A medical team reachable day and night that decides, arranges and covers your return to a suitable facility.
Cover for damage you might cause to others during the trip, plus your legal defence costs.
Your belongings protected, plus the option to add cancellation to also cover the cost of the trip.
How it works
No endless medical questionnaire, no waiting period for assistance: you leave with your document.
Destination, dates, travellers' ages: the price shows instantly, with no commitment.
Base plan or added cancellation: you tune the cover to your real need.
Secure payment with Chapka. No prior medical exam for the assistance plan.
The assistance and repatriation proof is issued instantly, ready to attach to your visa file.
Who it's for
Assistance and repatriation proof to attach to your file, required by many consulates and for the Schengen Area.
USA, Canada, India, Thailand: where medical costs explode, cover rises to €1,000,000.
Trekking, diving, skiing: an accident far from help means organised, covered search, rescue and repatriation.
Up to 75 years old, with medical assistance that liaises with local care teams on your behalf.
Trust
Visamundi does not underwrite the insurance for you: we point you to Chapka, a specialist travel broker, and the policy is backed by VYV Assistance.
See our privacy policyChapka, a specialist broker
A brand dedicated to travel insurance for years, with readable policies and recognised customer service.
VYV Assistance
The assistance network relies on VYV Assistance, present worldwide, around the clock.
Compliant certificate
The proof is issued in the format consulates expect: required amounts, duration and guarantees.
Protected data
Subscription happens directly with the partner, in a secure, GDPR-compliant environment.
I was hospitalised for three days in Bangkok. One call, and the assistance team coordinated everything with the clinic: I never paid a cent upfront and came home with peace of mind.
FAQ
It depends on the destination. The Schengen Area requires insurance covering at least medical expenses and repatriation, with a minimum guarantee amount. Many other countries (Cuba, Russia, certain student or long-stay visas) require it too. The Cap Assistance 24h/24 policy meets these criteria, and the certificate states the covered amounts, which consulates check.
Medical and hospital expenses from €100,000 to €1,000,000 depending on the geographic zone, assistance-repatriation at 100% at actual cost, early return at actual cost, trip interruption, 24/7 medical teleconsultation, private life civil liability up to €4,500,000, search and rescue costs up to €10,000, lawyer's fees abroad up to €3,000 and baggage up to €3,000. An optional cancellation cover up to €8,000 per person is available if you also want to protect the cost of the trip before departure.
The Cap Assistance 24h/24 policy is distributed by our partner Chapka, a specialist travel insurance broker, with VYV Assistance handling the coordination of care, repatriations and the round-the-clock platform. Visamundi points you to this partner and does not handle claims.
When your travel documents are sent to you, not before. The assistance and repatriation certificate is delivered in PDF format together with the rest of your finalised file, ready to attach to your visa application or present to a consulate.
For the assistance and medical expenses plan, there is no prior medical exam. Assistance guarantees apply from the start of the insured trip. Some guarantees, such as the cancellation option, have their own conditions, detailed in the information notice provided by Chapka before subscription.
The policy is for travellers up to 75 years old residing in the European Union, for trips of up to 90 days. Subscription must happen before departure. For longer trips or specific profiles, other Chapka policies exist and we can point you to them.
You call the assistance platform, reachable 24/7, whose number is on your certificate. A medical team assesses the situation, directs you to a suitable care facility, arranges repatriation if needed and, where possible, advances costs directly to the hospital. Keep all receipts for the reimbursement of any expenses you paid.
Yes. Insurance can be taken out during your visa process, so you have a single journey and obtain both the visa and the certificate to attach to your file at once. The quote is non-binding and cover activates on the departure date you provide.
Travel covered
Get your Cap Assistance 24h/24 quote with Chapka and receive the certificate required for your visa instantly.
