New Zealand extends e-gates to 11 new countries

New Zealand recently expanded its access to its e-gates automated terminals to 11 new countriesThe Group's activities are carried out in a number of countries, mainly in Europe, including Andorra, Iceland, Liechtenstein, Monaco, Norway and the Vatican, as well as in Macao (Special Administrative Region of China) and several Middle Eastern countries, including Oman, Kuwait, Bahrain and the United Arab Emirates.

Progressive, secure deployment

This follows a successful trial phase, during which New Zealand customs authorities worked with Immigration New Zealand to ensure that e-passports from these countries met the necessary security and biometric requirements.

48 countries now eligible

In total, e-gates are now available to nationals of 48 countries, with more nationalities expected to be added by the end of the year.

Benefits of e-gates

  • E-gates use biometric software and electronic passport data to carry out controls in seconds.
  • This system enables agents to focus more on high-risk travellers and baggage screening, while stepping up the fight against illegal activities such as drug trafficking.
  • Currently, about 70 % of passengers arriving in or departing from New Zealand are screened via these automated kiosks.

e-gates, Christchurch International AirportNew Zealand

Towards an optimized travel experience

Paul Williams, Acting Head of Border Operations at New Zealand Customs, encourages new eligible passport holders to use this servicewhich offers a self-service passage on arrival and departure. He also points out that the combined use of e-gates and other digital solutions, such as online travel declarations, will help to further reduce airport waiting times

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As a customer relations officer, my role is to manage and monitor visa applications. I keep abreast of new travel formalities and the specific features of new visas.

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