The Cambodian government has announced the creation of a new digital entry system called "e-Arrival" at the end of last year. The digital process will become compulsory on July 1.
Transition period and implementation
According to the Cambodian Ministry of the Interior, a test period began on January 1, 2024 and will run until June 30, 2024. During this phase, travelers have the choice of using the new electronic system or continuing to fill in traditional paper forms. However, from July 1, 2024, the use of the electronic arrival card will become compulsory for all travelers, whether foreigners or Cambodian citizens..
e-Arrival system features
The e-Arrival system replaces several paper documents with a single electronic form, including :
- Immigration form
- Health declaration form
- Customs declaration
This consolidation is designed to streamline the entry process and reduce waiting times at border control points.
Procedure for obtaining an e-Arrival card
Application platform
Travellers can obtain their e-Arrival card in two ways:
- Via the official Cambodian government portal: www.arrival.gov.kh
- Using the "Cambodia e-Arrival"available on theApp Store And Google Play
The portal is available in seven languages: Khmer, English, Mandarin, Japanese, Thai, Vietnamese and Korean, making it easy to use for a wide range of international travelers.
Submission deadline
Travelers are required to apply for an e-Arrival card within 7 days of their arrival in Cambodia.
Required information
The e-Arrival form requires you to enter various items of information, which are summarized below in table form:
| Category | Required information |
|---|---|
| Personal data | Surname, first name, date of birth, nationality, passport number |
| Trip details | Arrival date, departure date, purpose of trip, means of transport |
| Flight information | Airline, flight number |
| Hosting | Type of accommodation, hotel name and address |
| Itinerary | Last city before entering Cambodia, first city after leaving |
| Health | Any symptoms, countries visited in the 14 days prior to arrival |
There are no consular fees for the e-Arrival Card, except through an intermediary.
Validation process
Once the information has been entered and verified, a unique QR code is generated. This code must be presented to the immigration authorities on arrival in Cambodia.
Impact on existing visa procedures
It is important to note that the e-Arrival system does not replace existing visa requirements. Travelers must still obtain the appropriate visa for their stay in Cambodia. However, the system does offer the possibility of pre-booking certain types of electronic visa on arrival (eVOA), including:
- Tourist Visa (T),
- Visa Ordinaire (E),
- Diplomatic Visa (R),
- Official Visa (B),
- Courtesy Visa (C),
- Transit Visa (D),
- Special Visa (K)
As part of ongoing efforts to promote tourism, Cambodia's Ministry of Tourism recently announced the launch of a new promotional campaign entitled "Cambodia: Kingdom of Wonder - Feel the Warmth"for the year 2024. This initiative aims to showcase the country's cultural and natural wealth, as well as the legendary hospitality of its people.
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