Since the launch of the Cameroonian authorities' new official e-Visa application site on April 30, we've been able to offer you a wide range of services, many users have reported problems finalizing their payments.
Internet users complain about failed transactionsof error messagesof payment difficulties online, and even multiple flows on their bank accounts without validation of their visa application.
I have sb who wants to do the visa for Cameroun๐จ๐ฒ but the payment doesn't work even after several tries. Each time I'm asked to select a payment method but there's nothing to click and then I have to wait 28 minutes.@diplocam_minrex see FAQ. Are we still on trial? pic.twitter.com/XgF7z3iW8r
- Remi Tassing (@tassingremi) May 11, 2023
These payment problems have led to delays in processing visa applications, frustration for applicants and sometimes additional bank charges for unsuccessful transactions. Users have expressed their dissatisfaction with the situation on social networks.underlining the importance of quickly resolving these problems to facilitate travel to Cameroon.
Cameroon visa payment problems: possible reasons and solutions
Several factors may be at the root of these payment problems. The youth websiteand the massive influx of applications (embassies no longer receive traditional visa applications) may be a first step in the right direction. It's also possible that the site's integrated online payment system is encountering problems. technical problemssuch as connection errors with payment service providers or transaction processing errors. An Internet user even had fun debugging the Cameroon authorities' site, identifying an API problem...
The Consulate General of Cameroon in Paris (France) informs the public that as of April 30, 2023, all visa applications to Cameroon will be made exclusively online.
Cameroon Consulate in Paris
Faced with these problems, the Cameroonian authorities have become aware of the difficulties encountered by users and have announced their intention to solve payment problems quickly. Technical teams were mobilized to identify specific problems and implement appropriate solutions.
At Visamundi, we haven't yet experienced this kind of problem with the authorities' platform.However, we noted that the initial list of documents requested could be much longer once payment had been made: birth certificate or even family record book, we strongly advise you not to leave things to the last minute !
I am trying to apply for a visa for Cameroon on the platform #evisacam since yesterday afternoon ..error messages only ๐ญ here, an error occurs systematically when I want to access the payment. Has anyone been able to pay on this site?
- Maรฏrah (@boudoirdemairah) May 9, 2023
But also problems with launch times?
In addition to payment issues, many users have also complained about abnormally long processing times for their visa applications. After successfully making their payment, some Internet users had to wait several weeks - beyond the advertised working times, even in express - before receiving a reply concerning the issue of their visa.
Processing time for electronic visas.
Beware of weekends and public holidays when applying online!
๐๐พ Visa Express, response within 24 hours.
๐๐พ Normal Visa, reply within 72 hours.Practical tips โคต๏ธ pic.twitter.com/suOwJTEJr8
- Diplomatie Cameroun /Cameroon Diplomacy (@diplocam_minrex) May 11, 2023
These excessive delays have created uncertainty for claimants, sometimes forcing them to postpone their trips or seek other alternatives to obtain their visas. Intermediary agencies have no control over these deadlines, as visa issuance is always at the discretion of the Cameroonian authorities.
Delays can be caused by a number of factors, including a lack of staff to process requestsand technical problems in the treatment system or a inefficient coordination of the various stages in the process.
Extremely high consular fees
Already high, consular fees have not benefited from the dematerialization of the process, which in theory requires fewer staff. Worse still, these costs have actually risen slightly (+5%).13,00 €), including technical payment costs. With nearly 167,00 € consular fees for "normal" processing, Cameroon is one of the world's most expensive destinations. Charges for an emergency issue have even rocketed, with an increase of 33% (short stay) or 50% (long stay).
So make sure you don't make a mistake when submitting your application, or you'll have to pay again if it's rejected. Embassy will not reimburse rejected applications. Going through a private agency, accustomed to these procedures, gives you peace of mind.
Indeed, my husband is Cameroonian.
My kids won't be going this year, and neither will I: 150 x3!!!! Sorry but ...
Too bad the kids won't know this country as well.- Lili (@Pipu240351) May 14, 2023