Thailand relies on innovation and AI to expand its e-Visa program

The Thai Ministry of Foreign Affairs has recently launched a mobile application to facilitate access to consular services. This application offers a range of information and services, including an alert system, Internet calls, an automated question-and-answer system and embassy location services.

This application can be downloaded from iOS And Google Play.

Fingerprint authentication provides rapid access to these functions. The department has also introduced an electronic manual called e-Consular serving as a comprehensive knowledge base for consular officers worldwide, facilitating access to information and communication with headquarters.

An online platform for foreign expatriate residence declarations

The Thai authorities have also introduced a online platform on the residence of foreign nationals in the country. This project, known as the "90 Days Report" (TM47) and can be accessed at https://tm47.immigration.go.th/tm47/is designed to enable foreign nationals residing in the country for more than 90 days to inform the immigration authorities of their intention to stay, by means of a "residence permit". simple email Or online form. Previously, these people had to go to the immigration office in person, or send someone to do it for them..

• This new initiative is in line with the Prime Minister's objectives Srettha Thavisin aimed at attracting more foreign tourists and businessmen to Thailand.
• The online service will initially be available only to investors who have been granted Investment Board privileges, but is expected to be extended to other types of visa at a later date.

Extension of the e-Visa system in early 2024

As part of its digital transformation, Thailand's Department of Consular Affairs plans to expand its electronic visa application system (e-Visa) by adding 11 additional offices in nine countries and support for 15 new languages. Implementation of this expansion is scheduled for early 2024. Other planned changes include :

• Setting up a secure authentication system called e-Legalisation for documents intended for international use, making it easier to track applications and add holographic stickers to prevent falsification.
• The creation of a consular index "The aim is to compile statistical data on consular activities worldwide to help with budget allocation.
• The introduction of a overseas voting monitoring system In addition, we have set up a "remote voting" system to ensure that embassies comply with electoral regulations, notably by enabling real-time monitoring of the voting process and remote voting.

Thailand: Betting on AI

In addition to improvements to consular services and the online visa application process, Thailand now uses artificial intelligence (AI) with the use of intelligent algorithms enabling automatically answer frequently asked questions by users and provide information that can be accessed quickly.

What does this mean for the future of consular relations?

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